1. Company Details

Albadeus is a licensed travel agency operating under Albanian law, specializing in inbound tourism.

Registered Name: Albadeus Travel & Tourism

Registration Number: [Insert business registration number]

Head Office: Rr Dibres, Tirana, Albania

Email: info@albadeus.com

Phone: +355683952633

Website: www.albadeus.com

 

  1. Booking & Payment

All bookings must be confirmed in writing via email or through our official booking platform.

 

A non-refundable deposit of 30% of the total cost is required to secure your booking.

 

Full payment must be completed no later than 21 days before the arrival date.

 

Payments can be made by bank transfer, credit card, or other approved methods.

 

In case of late booking (less than 21 days prior to arrival), full payment is required upon confirmation.

 

  1. Prices & Inclusions

Prices are quoted in Euros (€) and are inclusive of all applicable Albanian taxes.

 

Package prices typically include accommodation, guided tours, transport, entry fees, and meals as specified in the itinerary.

 

Any extras (e.g., personal expenses, additional meals, or unscheduled activities) are not included unless otherwise stated.

 

  1. Cancellations & Refund Policy

By the Client:

 

More than 30 days before arrival: Full refund minus deposit

 

15–30 days before arrival: 50% refund

 

Less than 15 days before arrival or no-show: No refund

 

By Albadeus:

 

We reserve the right to cancel or modify services due to unforeseen circumstances (e.g., weather, political unrest, insufficient participants).

 

In such cases, you will be offered an alternative or a full refund, excluding force majeure events.

 

  1. Changes to Itinerary

Minor changes to the itinerary may be necessary due to local conditions. Albadeus will strive to maintain the overall quality and value of the trip.

 

Any changes requested by the client after confirmation may incur additional costs and are subject to availability.

 

  1. Travel Insurance

All travelers are strongly advised to obtain comprehensive travel insurance covering medical, trip cancellation, and personal liability.

 

Albadeus is not responsible for any injury, loss, damage, delay, or expense arising from the traveler’s failure to obtain adequate insurance.

 

  1. Health & Safety Requirements

Travelers must inform us of any medical conditions or dietary restrictions at the time of booking.

 

Some activities may require a moderate level of fitness. It is the traveler’s responsibility to ensure they are in suitable health.

 

Albadeus follows all local safety and health regulations and reserves the right to refuse participation in certain activities for safety reasons.

 

  1. Sustainable & Responsible Travel

Albadeus promotes eco-friendly tourism and supports local communities through ethical travel practices.

 

Travelers are encouraged to respect local customs, minimize waste, and engage with the culture responsibly.

 

We work with local partners who share our values in sustainability and cultural preservation.

 

  1. Liability Disclaimer

While Albadeus takes all reasonable steps to provide a safe and enjoyable experience, we are not liable for any loss, injury, accident, damage, delay, or inconvenience caused by third-party service providers or force majeure events.

 

Albadeus is not responsible for changes caused by governmental decisions, strikes, natural disasters, or other events beyond our control.

 

  1. Passports & Visas

It is the responsibility of the traveler to ensure they have a valid passport and obtain the necessary visas to enter Albania.

 

Albadeus will assist with visa invitation letters when applicable but assumes no responsibility for visa denials or delays.

 

  1. Privacy & Data Protection

We respect your privacy and are committed to protecting your personal data.

 

Information collected during the booking process is used solely for providing travel services and will not be shared with third parties except as required for travel arrangements or by law.

 

  1. Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of the Republic of Albania.

 

Any disputes arising shall be submitted to the competent courts of Tirana, Albania.

 

  1. Acceptance of Terms

By confirming a booking with Albadeus, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.